Tips & Key Points Demo

FAQ: Top tips you should know after installing TouchPal v2.0

You can launch [TouchPal v2 Quick Start] from your TouchPal keyboard Help/Option view. Please read it carefully to get familiar with all great features in TouchPal.

1. How can I activate TouchPal Professional?

1. Go to "Start" -> "Settings" -> "Personal" -> "Input".

2. Find "TouchPal" in "Input Method" list and then click "Options...".

3. Click "Activate..." to bring up "TouchPal Activation" dialog.

Note down the [Challenge Code] and visit http://www.cootek.com/purchase.aspx to go through purchase process to get the [Registration Code].

Or

Click "Purchase" button to go through purchase process on your device directly.

4. Fill in the [Registration Code] you get from the website and then click "Activate".

5. Soft reset your device.

2. What should I do if TouchPal can't be loaded after installation? (or some installed languages didn't show up in the language list?)

(First, if you didn't soft reset your device after installing, please do it.)

This usually happens when Windows Mobile runs out of resource. ?If you installed TouchPal to [storage card], you need to know:

1. TouchPal may fail to be loaded on some devices if you install it to storage card.

2. If your device is in low power state, TouchPal may fail to be loaded from storage card.

First try will be uninstalling all 3-party SIPs and restart.

If no luck, please try to turn off all Today items on your desktop (You can go to Start -> Settings -> Today. Select "Windows default" in appearance tab and uncheck all items in other tab.), then restart.

If the problem still exist, please write to feedback@cootek.com and report the issue with your repro steps, phone model and other related info.

3. How can I input the numbers and symbols at the top of buttons?

Slide UP AND THEN DOWN to input the number or symbol at the top of buttons. Or you can slide up on SPACE button (CAPS) and then slide down on buttons.

The slide up gesture is equivalent to a SHIFT action on your PC keyboard. That's why you need to slide up first to shift the number or symbol to bottom.

4. Where is ENTER, TAB key? What if I need CTRL, ATL and SHIFT?

Swiping down on BACKSPACE key for ENTER.

Swiping left on SPACE key for TAB.

TouchPal provide out-of-box support for common used function key combinations like COPY, PASTE, SELECT ALL and UNDO. You can customize [My commands] list to support other function key combinations like "CTRL + ATL + DEL". Please refer to [My commands] section in [TouchPal v2 Quick Start].

5. How can I see the word in the input area while typing?

Go to help/option view and enable "display default word candidate inline". However, enabling this option may impact performance on some devices.

6. How can I switch between languages?

TouchPal Professional supports dynamic language switching. TouchPal Standard support multiple languages but doesn't support dynamic language switching.

In TouchPal Professional, you can install up to 4 language packs onto your device and run them side by side. You can switch to any language at any time by:

1. Press and slide down on "abc" tab to bring up language list.

2. Click a language you want to switch to.

7. How can I store my frequently used phrases like email address, password?

You can store them as into "my sentences" list. Password can be shown as "***" instead of plain text in "my sentences" list.

Please refer to [My sentences] section in [TouchPal v2 Quick Start].

8. How can I precisely input letters near the edge (e.g. "q", "p"...)?

TouchPal recognize finger gesture instead of touch point position. If you want to get "q", try to press down close to the right edge of the button "q w" and swipe towards left. You don't need to press down on the center of the button.

Another trick is that you will find it much easier and accurate if you touch the screen by your finger tip.

9. When should I consider using precise input mode?

[Precise input mode] is designed for special input without being interfered by word prediction. You may want to use [Precise input mode] while typing password, email address, hyperlink or finding contact in contact list.

Please refer to [Precise input & precise input mode] section in [TouchPal v2 Quick Start].

10. Where can I find my customized word list? I don't want to lose my existing word list produced by TouchPal v1, what should I do?

You can find customized word list files at:

"[The storage root path you choose]\Program Files\TouchPal\Surfaces\"

You can edit them manually. Soft reset is needed to apply the changes you made.

If you still want to use the customized word list produced by TouchPal v1, you just need to find the file named engdict_usr.txt under "\Program Files\TouchPal\", rename it to be "eng_user_dic.txt" and copy it to "[The storage you choose]\Program Files\TouchPal\Surfaces\".

11. How can I input accent letters or special letters in my language?

With word prediction, TouchPal can automatically recognize accent and some special letters by corresponding letters. That means you can simply press "a" for "á", c for"ç", and TouchPal will get it right.

If you want to precisely input an accent letter, you may swipe down if they are on the bottom of a button; or swipe up and then down if they are on the top of a button.